To maintain a level of timeliness and good housekeeping within the Supplier database, suppliers who have not been used for over 18 months, and have had no activity, are classed as Inactive. This applies only where there are no open Purchase Orders and no invoices pending payment or on hold.

Approved users may request reactivation of supplier accounts by selecting the Request for Reactivation button. Reactivation of suppliers is treated in a similar fashion to a new supplier request, due to the likelihood of details and/or circumstances changing after 18 months. All details are checked and standard verification documentation is required. Original information is updated, if necessary.

After being inactive, the format of the supplier name will remain unaltered. The record history will still be available for both purchase orders and AP transactions.