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Q. My screen displayed the following error message when I was in the Marketplace ‘The Science Warehouse system has encountered an issue. Please make a note of the error ID or provide a screenshot and forward this information to you first line / IT support’. What should I do?

This indicates that Science Warehouse who maintain our Marketplace has encountered a problem, not your PC. Please contact the CUFS helpdesk on 65999 and advise them. There is no need to take a screenshot.


Please see our CORONAVIRUS/COVID-19 Assistance pages for help with areas of Finance during the current situation.

UFS issued communications and the University website also contain information on this topic

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